Our winter customer-care service

This winter,
we've got you covered.

Rain or shine, we've got you covered. Our pagers let you wait warm and dry in your car while we cook your order, and our new branded umbrellas are here for customers waiting outside.

Ready for Scottish weather

The winning winter combination

Wait in your car with one of our pagers, or borrow a Vincenzo’s umbrella while you wait outside. We’ll cook your Fish & Chips fresh either way.

Available now

Pager service

Order at the van, take your pager and wait comfortably in your car.

  1. Order at the little black van.
  2. Take your pager from our team.
  3. Wait warm and dry in your car.
  4. When it beeps, lights or vibrates, your freshly cooked food is ready.
Available now

Vincenzo's umbrellas

Our black and red branded umbrellas help keep customers sheltered while they wait. We first used them in Dunblane on 27 September 2026.

Ask our team for an umbrella while you wait outside for your freshly cooked Fish & Chips. Please return your umbrella to our team when you collect your order.

The Vincenzo's logo on our new customer umbrella

Good food brings happy people

Freshly cooked.
We've got you covered.

Looking after our customers means much more than serving great fish and chips.

Vincenzo, Giuliana & the little black van ❤️